Virus Removal

A computer virus is a computer program that can copy itself and infect a computer without the permission or knowledge of the user. The term "virus" is also commonly but erroneously used to refer to other types of malware, adware and spyware programs that do not have the reproductive ability.

Symptoms

• The computer runs slower than usual.
• The computer stops responding, or it locks up frequently.
• The computer crashes, and then it restarts every few minutes.
• The computer restarts on its own. Additionally, the computer does not run as usual.
• Applications on the computer do not work correctly.
• You see unusual error messages.
• You see distorted menus and dialog boxes.
• An antivirus program is disabled for no reason. Additionally, the antivirus program cannot be restarted.
• An antivirus program cannot be installed on the computer, or the antivirus program will not run.
• New icons appear on the desktop that you did not put there, or the icons are not associated with any recently installed programs.

Spyware/Malware/Adware Removal

Spyware is computer software that is installed surreptitiously on a personal computer to intercept or take partial control over the user's interaction with the computer, without the user's informed consent.

Malware is software designed to infiltrate or damage a computer system without the owner's informed consent.

Adware or advertising-supported software is any software package which automatically plays, displays, or downloads advertisements to a computer after the software is installed on it or while the application is being used. Some types of adware are also spyware and can be classified as privacy-invasive software.

Symptoms

• The computer runs slower then usual
• You notice problems with your e-mail
• You have new desktop shortcuts
• Your web browser homepage changes
• Your web browser returns unwanted search results
• New toolbars appear on your web browser
  

Computer Setup

You've just bought your new computer, now what? Allow us to setup your computer and peripherals (printers, cameras, etc.)

Most common devices in Computer Setup

• Monitor
• Mouse
• Speakers
• Web Cams
• Digital Cameras
• Printers
• Scanners

Computer setup is not limited to what is listed here.

Computer Tune Up

Optimize your computer for improved performance. Whether brand new or a few years old we can clean up your system to improve speed and overall performance.

Optimization includes:

• Removing unwanted programs
• Improve startup speeds
• Desktop cleanup
• Menu organization (Start, Quick Launch)
• User Profile setup

After optimization is complete your computers performance will be enhanced greatly.

Hardware Troubleshooting

Power Supplies, bad memory are just a few things that can cause problems with your system.

Faulty Hardware Symptoms:

• Random System Shutdowns
• Power switch fails to boot system
• No Video
• Beeping sounds during Boot Up
• Slow performance

Email Setup/Troubleshooting

We can setup your email clients for incoming and outgoing mail. We can diagnose any problems sending or receiving mail.

Popular Email Clients include:

• Microsoft Outlook
• Mozilla Thunderbird
• Windows Mail
• Eudora
• Opera

Our support is not limited to these clients.